Breaking up is hard to do, especially when you're getting dumped by your cell phone carrier.

Rene's service was cancelled because Sprint said she had called the customer support line too often. In a letter dated June 29, 2007, the company informed her that her service would be terminated on July 30, 2007. The letter also said she wouldn't have to pay the early termination fee, and her account, which she claims she pays in full at the start of every month, would be set to zero

For carriers, customer service calls cut into profits. For a typical wireless subscriber who spends about $55 a month on a service, carriers only realize a profit of about $24

it costs companies between $2 to $3 for every minute a subscriber is on the phone with a customer support representative

none of the major carriers, with the exception of Sprint, have a policy of canceling service when customers make too many calls to these hotlines

AT&T, Sprint Nextel and Verizon Wireless

Too much roaming can get you cut, too