clipped from: consumerist.com   
STEP ONE: GET SCREWED

START A BLOG

POST YOUR INITIAL COMPLAINT

Type the letters, one after another. Be sure to include Who, What, Where, When, and How. It's fine to be all emo but at least get the facts in there before you start slicing your wrists all over the screen.


INCLUDE CONTACT INFORMATION

A valid email address should do. If you don't feel like dealing with this blog for the rest of your life, set up a new email address like verizoniseatingmyface@gmail.com.


ENABLE COMMENTS

People will need to offer you advice and solace, as well as throw text-based poop in your direction. Leave these playground gates open. Respond to questions when appropriate.


STOCK SMOKING GUNS

Include pictures, audio, video, phone call recordings, scanned copies of letters, and conversation transcripts. YouTube is good for uploading video. You can even get away with uploading pure audio there too. The key idea here is to publicly publish evidence to bolster your case. The more and the more irrefutable it is, the better your chances are of getting that money or hug you want.


INCLUDE CONTACT INFORMATION FOR THE COMPANY

If people hear your cry and are sympathetic, they may take it upon themselves to call or write the company on your behalf. Boom! Instant protest campaign.


EMBED A SITEMETER

INSERT GOOGLE ADS

SET UP GOOGLE ALERTS

Set up some google alerts for your name, blog URL and blog name. This will help notify you if your story starts breaking bigger and will make you feel good.


SUBMIT TO CLEARING HOUSES

Digg (requires registration)
BoingBoing (submit via form)
The Consumerist (send email)
Fark (requires registration)
Metafilter (requires registration, donation and other hoops. Basically need to be an active member already).


ACTIVELY PURSUE AND POST

BE PREPARED FOR THE PRESS

...AND THE REST IS UP TO YOU. GODSPEED.