I just left the office, at 6am, with most of our engineering and technical operations team. That's only a handful of people, but we were all there all night.

You may have noticed we had an outage last night/stretching into this morning. This was a planned maintenance project, not a surprise happening for us. But we did go far beyond our planned time window, which sucks. What sucks more is the series of outages (planned and not) we've had lately. We know this makes Twitter frustrating to use, and we want you to know, we hear (and share) your frustration and are working really, really hard to fix it.